Cancellation and rescheduling

We reserve the right to cancel your booking at a cost of $45 if:

1. Our team could face health or safety concerns.

2. If there is no one available to let us inside at the time of service and/or there are no other means of access to the property.

3. The home has unreasonable access to parking, water and/or electricity.

4. We haven't been given 24 hours cancellation/rescheduling notice.